Legal

Refund Policy

Last updated: June 11, 2026

Monthly Access

Phase 1 NetScope access is sold as a monthly subscription. Each license window lasts 30 days and unlocks the current plugin features while the license remains active.

Refund Requests

Refund requests are reviewed case by case. Include the account email, purchase date, and a short description of the issue so support can verify the subscription and activation history.

Technical Issues

If NetScope cannot activate because of a verified service or licensing problem, NetScope may provide a fix, replacement access, or a refund depending on the situation.

Non-Refundable Cases

Refunds may be denied for abuse, key sharing, account bans, completed chargebacks, or use that violates the NetScope terms.